This page is your guide to Frontline Systems' policies for invoicing and payment as of May 2024. While Frontline rarely changes its prices -- our last change was in October 2021 -- our policies and prices are subject to change without notice. Here is a quick summary of our license price structure.
The prices available below, and in any of our communications or anywhere on this website, are based on our Standard Terms and Conditions. It is common for companies to create purchase orders that specify their own terms and conditions; we will work with you, but this usually requires negotiation with our sales team, is subject to review by our executive and legal team, and will likely involve surcharges if we are asked to assume certain obligations and/or risks. For more, click here for Excel products and click here for SDK products.
- Quotations and Invoices
- Purchase Orders
- Product Catalog and Order Form
- Payment Methods and Terms
- Downloads and Order Fulfillment
- Licenses and Annual Support
- Consulting Assistance
Quotations and Invoices
On request, our sales reps can provide you with one or more printed quotations or proforma invoices. We can mail, fax or email (in PDF form) these documents to you. Please contact us and provide your name and company name, billing and shipping addresses, phone, fax and email address. We can also supply invoices in printed and/or PDF form.
Purchase Orders
A Purchase Order that specifies any of its own terms and conditions, different from our Standard Terms and Conditions, will be subject to review and negotiation with our executive and legal team. Please read our full discussion of Standard versus Custom Terms and Conditions, to be sure you understand our policies. We must receive an authorized purchase order in either electronic or "hard copy" form, with an assigned P.O. number.
If you plan to (i) prepay via a credit card or US check AND (ii) explicitly accept all of our Standard Terms and Conditions as shown at solver.com/license and solver.com/warranty, please contact us. |
Click this link to display our standard Price List and Order Form in your browser.
Orders are normally prepaid by credit card, check or wire transfer. All international orders from new customers must be prepaid before we will grant a license and deliver a license code. We offer Net 30 Day terms upon request and credit approval.
Product Catalog and Order Form
If you accept our Standard Terms and Conditions and you can prepay with a credit card, you can place an order using our Product Catalog (on the Order dropdown menu) and Shopping Cart.
Payment Methods and Terms
You may pay our invoices by any of the following means:
Credit Cards: Visa, MasterCard or American Express. We authorize credit cards with AVS, so we must have the billing address of the credit card, with Zip code if available.
Checks: Checks in payment of invoices in U.S. dollars must be drawn on a U.S. bank, and must bear a routing number for clearance through the ACH (Automated Clearing House) system. Checks in payment of invoices in Euros or Pounds Sterling must be clearable through our U.K. bank.
Wire/Electronic Payment: For wire or ACH information for payment of invoices, please contact us at sales@solver.com.
Downloads and Order Fulfillment
Frontline Systems software and all related items such as User Guides are available for download. We can also arrange for delivery via email, DropBox, or other electronic means. We do not ship physical CDs or printed User Guides. If you have a special requirement for delivery, please contact us.
Licenses and Annual Support
Annual Support, which enables software users to receive technical support, software upgrades and other services and benefits, is offered and is required throughout the license term for all of our commercial software products. You do not have to include Annual Support separately on a purchase order or order form, since it is included in the license price. Consult Annual Support for further information.
Consulting Assistance
To provide consulting assistance to users, we must have either a credit card (Visa, MasterCard or American Express) or a previously authorized, open purchase order for consulting assistance up to a specified limit. The purchase order must meet the conditions specified above under Purchase Orders.